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Meet the team

Jeff Kilby – Manager – 28 years at Amity Travel Tailor Made

With more than 35 years in the travel industry, Jeff is the Manager of our leisure team. He joined the company in 1990 as assistant manager of our Bitterne Office, having spent the previous 7 years earning his experience across a wide range of Travel operators.

His wealth of expertise spans across multiple continents, both personally and professionally, and specialises in airfare construction – no matter how complicated your itinerary plan may be Jeff will know the most cost-effective solution for you.

But it’s Australia that is Jeff’s real passion. Accredited as an Aussie specialist since 1996, he loves nothing more than designing personalised itineraries across the Southern Hemisphere. His incredible knowledge of the area is second to none, and is a regular destination for his family vacations as well; contacts from his travels means Amity Travel is able to provide experiences most touring companies wouldn’t offer.

Jeff thrives off the more complex bookings, so it’s time to test his knowledge – book a trip with us today and watch the magic unfold.

Sue Lawrance – 6 years at Amity Travel Tailor Made

Sue’s travel experience has been vast and expansive over the years, starting her career in 1985. Her family took priority in 1994, taking a career break to watch her kids grow up, but the lure of travel was always going to be too much.

Her return to the industry was in 2012 with Amity Travel and knew that transitioning to the leisure section was the best move possible. Sue’s incredible attention to detail and determination to find lowest price makes her the perfect fit for the company.

City breaks, especially across Europe, are Sue’s forte, having extensively travelled across the continent – her favourites are the Italian Lakes and Greek Islands, but she has also travelled much further afield to Florida and most recently to St. Lucia.

If you’re looking for a holiday destination that has the tourist attractions and hidden treasures, let Sue find you the perfect place to stay.

Elaine Puddicombe – 7 years at Amity Travel Tailor Made


Over 30 years of travel experience is what Elaine brings to the Amity Travel table, joining our team in 2011. She’s had the privilege of taking a three year sabbatical, where she lived in the beautiful cities of Vienna and Toulouse – whilst she considered this to be her retirement; we think we’ve won overall.

Elaine is our cruising expert; her early travel career saw her start as a cruise co-ordinator with a very well-known ‘multiple’ travel agency, and has extensive knowledge of being on the ships having travelled around Europe and the Caribbean with P&O, Cunard, Celebrity & MSC, to name but a few.

It’s her bubbly personality and incredible knowledge of interesting and lesser-known places that make her stand out from the rest. Her travels have taken her to Hong Kong, Thailand, Egypt, Israel and Canada just to name a few, so she has a few hidden gems up her sleeve.

If it’s a holiday on the open water you’re searching for, Elaine is the travel consultant to make your perfect trip abroad a reality.

Call us on 01489 579 975 today to start planning your ideal holiday